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Return and Refund Policy

Return Items You Ordered

All custom decorated and/or personalized merchandise, footwear, and headwear cannot be returned or exchanged as sales are final.  Any merchandise not purchased from Buddy’s All Stars, but decorated or personalized by Buddy’s All Stars, is not eligible for return or exchange as sales are final.

Any other merchandise to be considered for return or exchange must be submitted to Buddy’s All Stars within 10 business days from delivery of the order to receive a Return Authorization (RA) number.  To obtain a RA number, contact our customer service team via e-mail at: info@buddysallstars.net or through any method listed on the “Contact” tab at www.buddysallstars.net.

Merchandise eligible to be returned for credit or exchange will be charged a 20% restocking fee, per item, plus any applicable shipping fees.  Any merchandise sent to Buddy’s All Stars and deemed not eligible to be returned for credit or an exchange will be returned to the customer at their cost and expense.

Return Items Due to Our Error

All merchandise needing to be returned due to our error must be requested within 5 business days from delivery of the order. All merchandise must be returned in the same condition (unworn and unwashed), including any original packaging and tags, as received by the consumer.

All merchandise returns require a Return Authorization (RA) number.  To obtain a RA number, contact our customer service team via e-mail at: info@buddysallstars.net or through any method listed on the “Contact” tab at www.buddysallstars.net.  Any merchandise sent to Buddy’s All Stars and deemed not eligible to be returned for credit or an exchange will be returned to the customer at their cost and expense.

Refunds

Request for refunds will be issued based on the condition of the item(s), how long you have had the item(s), and how the purchase was made.    All refund requests will be confirmed via e-mail and may take up to 14 business days to process.  Credit will be issued to the credit card charged on the original order and should reflect on your following statement depending on the issuing bank and/or billing cycle.

Buddy's All Stars, is a U.S. retail site located at
3216 West Valhalla Drive, Burbank, CA 91505, United States of America